Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag a casino we haven't covered yet? This page tells you how to reach us and what kind of enquiries we're best placed to help with.
How to reach the team
The quickest way to get in touch is by email at [email protected]. We read every message and try to reply within a couple of working days, though it can take a little longer during busier periods.
When you write in, it helps to include:
- Which casino or page your message relates to
- A short description of the issue or question
- Screenshots or links, if you're reporting something that's changed or gone wrong
What we can help with
Non Gamstop Casinos is an independent comparison and review site. We're happy to hear from readers on things like:
- Corrections — if an offer, term or rating on the site is out of date, tell us and we'll check it
- Feedback on your own experience with a listed operator, positive or negative
- Suggestions for casinos or topics you'd like us to cover
- General questions about how our rankings work or how we compare sites
What we can't help with
We don't operate any of the casinos featured on this site, so we can't process deposits, withdrawals, account verification or complaints on a brand's behalf. For anything account-specific — a delayed payout, a bonus dispute, a locked account — you'll need to contact that casino's own support team directly, since only they hold your account details and can act on them.
If you're concerned about your gambling, or want practical information on managing play and self-exclusion options, our Responsible Gambling page is the right place to start rather than the contact form.
Before you write in about a specific site
A lot of enquiries we get are questions our other pages already answer in more detail. It's worth checking these first:
- Non GamStop Casinos 2026 - Best Online Casinos UK for our current rankings, bonus terms and how each site compares on games and payments
- About Us for background on who we are and how the site is run
- Terms and Conditions for how we use and present the information on this site
A note on accuracy and independence
Some of the links on Non Gamstop Casinos are commercial, meaning we may earn a small commission if you sign up through them. This never decides where a casino ranks or what we say about it — our ratings are based on our own research into terms, games and payment options. If you've spotted anything that looks wrong or out of date, that's exactly the kind of message we want to receive, so don't hesitate to send it over.
Remember
All gambling content on this site is intended for readers aged 18 and over. If you're outside that age group, please do not attempt to contact us regarding account creation or wagering at any of the sites listed here.